1. Overview
This Subscription & Purchase Policy is issued by Zentrovaapps (SMC-Private) Limited (Incorporation No. 0344416) and applies to optional in-app purchases, subscriptions, premium features, ad-removal products and other paid digital products that may be offered in applications and games published by us.
Not every Zentrovaapps App offers subscriptions or paid products. The products, prices, billing periods, free trials, introductory offers and features available to you are the ones shown inside the applicable App and, where applicable, on its Google Play listing.
Who processes your payment. Purchases made through our Android Apps are processed through Google Play Billing. Zentrovaapps does not directly process your card, bank or other payment credentials. Google handles payment processing according to Google's applicable terms and privacy policies.
2. When purchases are available
A particular App may offer no paid products, one-time purchases, subscriptions, free trials, premium features, ad-removal options, additional game content or other digital products. The availability of these options can differ between Apps and can change over time.
You will be shown the applicable product name, price, billing period and material purchase conditions before you confirm a transaction through Google Play.
Purchasing a product in one Zentrovaapps App does not automatically provide access to paid features in another App unless the applicable purchase screen expressly states otherwise.
3. Paid products and what they unlock
Depending on the App, paid products may include one or more of the following:
| Product type | Billing | Possible purpose |
|---|---|---|
| Subscription | Recurring billing according to the selected period | Access to premium features for the duration of an active subscription |
| Free or introductory trial | Trial period stated on the purchase screen | Temporary access to the applicable paid features before the paid period begins, where offered |
| One-time purchase | Single payment | Unlocking a specific permanent or non-recurring feature, content or entitlement |
| Ad-removal purchase | One-time or recurring, depending on the App | Removing or reducing advertising as specifically described on the purchase screen |
| Premium game content | As displayed in the App | Unlocking additional puzzles, levels, features, themes or other game content where offered |
The exact benefits of a product are described in the applicable App before purchase. A product does not include features that are not described as part of that product.
App-specific availability. Zentrovaapps publishes different types of applications, including games, puzzle games, utility applications and remote-control applications. A subscription or purchase option described here may not be available in every App.
4. Pricing, currency and tax
- Prices are displayed in the currency and format applicable to your Google Play account and location.
- The price shown before you confirm the purchase is the price applicable to that transaction, subject to any taxes or charges that Google is required to apply.
- Applicable taxes may be included in the displayed price or calculated according to Google Play and local requirements.
- Prices and available products may vary by country, currency, promotional offer and App.
- We may change the prices or availability of future purchases and subscriptions, subject to applicable law and Google Play's requirements.
5. Free trials and introductory offers
Some Apps may offer a free trial or introductory price for an eligible subscription. If a trial or introductory offer is available, its duration, eligibility requirements and price after the offer ends will be shown on the Google Play purchase screen before you subscribe.
Unless the purchase screen states otherwise, a free trial associated with an auto-renewing subscription converts to the applicable paid subscription when the trial ends if you have not cancelled it before the renewal.
Eligibility for a trial or introductory offer may be determined by Google Play and may depend on your Google account, previous purchases, product and other eligibility rules.
Important: Starting a free trial may create an auto-renewing subscription. Review the price, billing period and renewal information shown by Google Play before confirming the purchase.
6. Auto-renewal and billing cycle
If you purchase an auto-renewing subscription, Google Play will generally charge the payment method associated with your Google account at the beginning of each new billing period unless the subscription has been cancelled or otherwise ends under Google Play's rules.
The billing period may be weekly, monthly, yearly or another period offered by the specific App. The applicable period and price are shown before purchase.
Cancelling a subscription normally stops future renewals but does not automatically provide a refund for a period that has already been billed. Unless applicable law or Google Play's policies provide otherwise, you can normally continue to use the purchased subscription benefits until the end of the current paid period.
If a subscription is cancelled during a free trial, the trial may end according to Google Play's applicable rules. Review the cancellation confirmation provided by Google Play.
7. One-time purchases
A one-time purchase is charged once and does not automatically renew. Depending on the App, it may unlock a permanent feature, remove advertising, unlock game content or provide another entitlement described on the purchase screen.
A one-time purchase is normally associated with the Google Play account used to make the purchase and may be restorable on compatible devices using that same account, subject to Google Play and the App's implementation.
A one-time purchase does not automatically unlock products or premium features in other Zentrovaapps applications unless the applicable purchase terms expressly state that it does.
8. Restoring purchases
If an App supports purchase restoration, reinstalling the App or changing devices does not necessarily require you to buy the same product again. Sign in to the Google account that made the original purchase and use the App's Restore Purchases or equivalent option where provided.
Google Play may provide the App with purchase information needed to verify an entitlement. Zentrovaapps uses that information to determine whether the applicable paid feature can be unlocked.
If a valid purchase does not restore, contact info@zentrovaapps.com and include the App name and, where appropriate, the Google Play order ID. Do not send us your complete payment-card number or banking credentials.
9. Plan changes and price changes
Changing a subscription plan
Where Google Play and the particular App allow you to change subscription plans, the available upgrade, downgrade, replacement and proration rules are determined by Google Play and the applicable subscription configuration.
Before confirming a plan change, review the price, billing period, effective date and any other terms displayed by Google Play.
Subscription price changes
Subscription prices may change in the future. Where Google Play requires advance notice, consent or an opportunity to cancel, the applicable Google Play process will apply.
A price change does not retroactively change a billing period that you have already paid for. If a price increase requires your acceptance and you do not accept it, your subscription may end according to the applicable Google Play rules.
10. How to cancel
Auto-renewing subscriptions must be cancelled through the Google Play account or subscription controls associated with the purchase. Uninstalling an App does not by itself cancel a subscription.
On an Android phone or tablet
- Open the Google Play Store app.
- Tap your profile icon.
- Open Payments & subscriptions → Subscriptions.
- Select the applicable Zentrovaapps subscription.
- Follow the displayed cancellation instructions.
On a computer
You can manage subscriptions through your Google Play account at Google Play subscriptions .
Check your renewal date. To avoid an unwanted renewal, cancel before the next billing date shown by Google Play. The exact cancellation timing and access period are subject to Google Play's rules and the terms displayed for your subscription.
11. Refunds
Purchases made through Google Play are subject to Google's applicable refund rules. Because Google Play processes the payment, refund requests should generally be submitted through Google Play using the Google account used for the purchase.
You can review Google's current refund guidance here: Google Play refund policy .
- Refund eligibility can depend on the product, purchase date, country, payment method and applicable consumer-protection law.
- Some refunds may be handled automatically by Google Play, while other requests may require additional review.
- Where Google Play directs a billing or refund issue to us, we may assist with the information needed to investigate the transaction.
- We do not guarantee a refund outside the rules or rights applicable to the transaction.
- Nothing in this policy limits mandatory consumer rights that apply to you under the law of your country or region.
For a billing issue that cannot be resolved through Google Play, email info@zentrovaapps.com with the App name, a description of the issue and the Google Play order ID if available.
12. Failed payments and access
If a recurring payment cannot be completed, Google Play may retry the payment, place the subscription in a grace period or otherwise restrict the subscription according to its billing rules.
During a payment issue, access to paid features may continue temporarily, be restricted or end depending on the subscription status reported by Google Play and the App's implementation.
To resolve a failed renewal, follow the payment-method and subscription instructions provided by Google Play. Zentrovaapps does not have access to your complete payment credentials.
13. If an App is discontinued
We may discontinue, replace or stop supporting an App in the future. If this happens, we will comply with applicable law and Google Play requirements regarding subscriptions and billing.
If an active subscription is affected by an App being discontinued, the applicable treatment of the subscription, including cancellation or any available refund, will depend on the circumstances, Google Play's policies and applicable law.
A one-time purchase does not guarantee that an App will remain available or compatible indefinitely unless expressly stated otherwise. Nothing in this section limits mandatory consumer rights.
14. Advertising after a purchase
Some Zentrovaapps Apps are supported by advertising through Google AdMob. Some Apps may offer an optional purchase or subscription that removes or reduces advertising.
The purchase screen for the applicable App will state whether advertising is included in the purchased entitlement. If an ad-removal entitlement is active and verified, the App will apply the advertising behavior described for that product.
If advertising appears after an eligible purchase, first use the App's Restore Purchases option, if available, and make sure the Google Play account used for the purchase is signed in on the device.
Advertising practices and advertising-related data processing are described in our Privacy Policy.
15. Changes to this policy
We may update this policy to reflect changes in our Apps, available products, Google Play requirements, payment services or applicable law.
The "Last updated" date at the top of this page shows the current version. Where applicable law or Google Play rules require advance notice or additional consent for a material change affecting an active subscription, we will follow those requirements.
Changes will not retroactively alter a billing period that has already been paid for, except where required by law or necessary to correct an error.
16. Contact us
For billing, subscription, purchase or refund questions, contact us and include the App name and, where available, your Google Play order ID:
Billing & support: info@zentrovaapps.com